Now generally I don’t like pointing people out but I decided to take a look at her shop. Now, mine is far from perfect, I know that because I know this is a constant learning process and I strive to always improve on it with better photos and presentation. Kind of like what we do in life – we all want to change, improve, learn from mistakes and grow. But i digress.
I took a look at this seller’s Etsy store and this is what I found:
1) She sells crotchet scarves, woolly things etc, and she set up her shop at the beginning of summer. Why would anyone buy a winter garment at the beginning of summer? You are not going to sell winter products during the warmer months. Nobody is searching for winter stuff in summer?!
2) Her photos quite honestly were terrible. Apart from the one photo which may have been a fluke, all were taken with a cheap instant camera with no lighting, composition or thought going into the photo. Not that there is anything wrong with that, but if you are going to ‘present’ your products online there is no way anybody is going to desire YOUR product with photos looking like they were shot by your Nanny with has no clue about cameras who drank a little too much sherry at cocktail hour. No offense to Nannies who drink Sherry of course. So you have to wonder why anybody would feel inspired to actually buy something from this store!
At the end of the day (i love that line) YOU are responsible for your product and how you present it.
You rent a stall which costs $800 for the 3 day weekend. On top of that you have to decide on HOW you are going to present your products. Will you be throwing your products on a table or will you be putting them in carefully thought-out displays? Also note – the market organisers do not personally market your stall. That is up to you. And, you are competing with other stall holders and possibly other competitiors who make similiar products to you.
So I come back to Etsy. Esty is no different, except it is an online marketplace. Except for one thing – you are not just competing to sell you products from the same a geographic location, but worldwide. Imagine…there are thousands and thousands of online stores, millions of buyers out there all competing to sell. With Etsy, you rent a space – the rent is in the form of a listing fee of 20c. you pay a commission on the sale. It is no different to a shop which sells your item on your behalf (and takes a commission) or a market where you pay a stall fee. You profit from Etsy by the fact that they have a large customer base coming to buy products from their marketplace.
So with that in mind you have to present yourself with a nice stall i.e. nice photos and kick arse descriptions. Customers can’t touch your products so you have to present them so that a customer finds it so irresistable that they must purchase it. And yes, you do have to take really good photos, the best photos they can be because this is the only visual way of convincing somebody to buy your product.
So here are my thoughts which I must read everyday to remind myself and motivate myself:
- Take ownership of your business – Marketing is not someone else’s responsiblity but yours.
- Online selling is a business and takes work. You are your own boss and you decide on the direction.
- You have to advertise your product. People have to know about your product in order to come to your store. Simply reliying on visitors finding you, no matter where you are will not bring you kick arse sales.
- You are your boss, you are in control and YOU have the power to make things happen!!
Good. Now that I have convinced myself (and I have to read this to convince myself each day) I am going to go out there and do my best to kick arse!